At Maple Grove Pet Hospital, we believe informed pet parents make the best partners in their pet’s health. Below you’ll find answers to some of the most common questions about our veterinary services, pet care options, and what to expect when you visit our full-service veterinary hospital in Maple Grove.
Do You Accept Walk-In Appointments?
We do accept walk-in appointments for pets, schedule permitting. Because we prioritize our scheduled patients, there may be a wait before your pet can be seen. If your pet needs urgent care, our team will assess the situation and do our best to fit you in as quickly as possible. For the fastest service, we recommend calling ahead to check availability.
What Paperwork Should I Bring With Me For The First Appointment?
Having the correct information for your pet’s first vet visit helps us provide the best care from day one. Please bring:
- Previous medical records from your former veterinarian
- Vaccination history, including rabies and core vaccines
- Adoption or breeder paperwork, if applicable
- A list of current medications or supplements your pet takes
- Any questions or concerns you’d like to discuss with our veterinarian
What are your Opening Hours?
Our veterinary clinic hours are:
Monday – Friday: 8:00 a.m. – 5:00 p.m.
Saturday – Sunday: Closed
If your pet experiences a medical emergency outside of our regular hours, please contact us at one of the nearby 24-hour emergency animal hospitals.
What Kinds of Pets Do You See at Your Practice?
Our veterinarians in Maple Grove currently care for dogs and cats. We provide preventive care, diagnostic services, surgery, and more for every stage of life.
Do You Offer Emergency or Urgent Vet Services After Hours?
While we are not a 24-hour animal hospital, we can provide urgent care during regular business hours. If your pet needs immediate attention after hours, our team can advise you over the phone, stabilize your pet if necessary, and refer you to a trusted local emergency clinic for advanced treatment. Some local emergency clinics we would recommend are:
Allied Veterinary Emergency
Blue Pearl
Veterinary Emergency Group (VEG)
Do Your Veterinarians Offer Surgical Procedures?
Yes. Our full-service veterinary hospital in Maple Grove offers a wide range of pet surgeries, including spay and neuter procedures, soft tissue surgeries, and more. We work with a board-certified veterinary surgeon for advanced orthopedic surgeries, allowing your pet to receive specialized care in a familiar, comfortable environment.
What Specialized Vet Services Do You Offer?
In addition to routine pet wellness exams and vaccinations, we provide several specialized veterinary services, including:
- Pet dental care (cleanings, extractions, and oral health exams)
- Veterinary ophthalmology (eye exams and treatment)
- Allergy testing and treatment
- Laser therapy for pain management and healing
- Nutritional counseling for all life stages and special conditions
- Dermatology for skin and coat issues
Does Your Pet Hospital Accept Care Credit or Financing Options?
Yes. We accept several payment options to make veterinary care more accessible. This includes:
- CareCredit – A healthcare credit card offering interest-free financing for 6 months on qualifying purchases.
- Scratchpay – A short-term loan option with interest-free payment plans available.
Our team can help you explore these options and choose the one that works best for your family’s budget.
What Does a Full Check-up for a Newly Adopted Pet Involve?
A full check-up for a newly adopted dog or cat typically includes:
- A comprehensive physical exam to assess your pet’s overall health
- Vaccination updates and a review of your pet’s immunization status
- Parasite testing and prevention for heartworm, fleas, and ticks
- A discussion about nutrition, behavior, and training
- Recommendations for follow-up visits or wellness plans
Does Maple Grove Pet Hospital Offer Wellness Plans?
Coming soon! Our pet wellness plans will make it easier and more affordable to provide routine preventive care. These plans will include annual vet checkups, pet vaccinations, and dental care at one convenient monthly cost. Keep an eye out for updates on our website.
Unfortunately, my Pet Passed. Can your Vet Clinic Assist with the Body Aftercare?
Yes. We understand how heartbreaking it is to lose a pet, and we’re here to help you during this difficult time. We partner with a trusted pet cremation service that offers both private and communal cremation options. Our compassionate team can also connect you with grief counseling resources.
Do You Scan Microchips for Stray Pets?
Yes. If you’ve found a stray pet, you can bring them to our clinic, and our team will scan for a microchip at no charge. If the pet has a registered microchip, we’ll work to contact the owner so they can be safely reunited.