Frequently Asked Questions

Yes, we accept walk-in visits when our schedule allows. Because we give priority to scheduled appointments, there may be a wait before your pet can be seen. If your pet has an urgent issue, our team will evaluate the situation and do our best to fit your pet in quickly. Calling ahead helps us prepare for your arrival.

Bringing the right information helps us provide thorough care from the start. Please bring:

• Your pet’s previous medical records
• Vaccination history, including rabies and core vaccines
• Any adoption or breeder paperwork
• A list of current medications or supplements
• Any questions or concerns you have for the veterinarian

Our regular hours are:

Mon - Fri: 8:00 am - 5:00 pmSat - Sun: Closed

If your pet has a medical emergency outside these hours, we can help guide you to a nearby 24-hour emergency clinic.

Our veterinarians currently care for dogs and cats of all life stages, offering preventive care, diagnostics, surgery, and more.

We are not a 24-hour hospital, but we offer urgent care during regular business hours when possible. If a serious concern arises after hours, we can talk with you by phone, support stabilization if needed, and connect you with a trusted emergency provider for advanced care.

Yes. Maple Grove Pet Hospital offers a variety of surgical services, including spay/neuter and soft-tissue surgery. For advanced orthopedic procedures, we work with a board-certified surgical specialist so your pet can receive expert care in a familiar setting.

In addition to routine wellness care, we offer:

• Dental care, including cleanings and extractions
• Eye exams and treatment (ophthalmology)
• Allergy testing and treatment
• Laser therapy for pain relief and healing
• Nutritional counseling for all life stages
• Dermatology for skin and coat concerns

We accept several options to help make care accessible, including:

• CareCredit – interest-free financing for qualifying purchases
• Scratchpay – flexible payment plans

Our team can help you choose the option that fits your budget.

A first visit typically includes:

• A full physical exam
• Review and update of vaccinations
• Parasite testing and prevention
• Discussion about nutrition, behavior, and training
• Recommendations for future wellness care

We can assist you during this difficult time by connecting you with a trusted pet cremation service that offers private and communal options. We can also provide resources for grief support.

Yes. If you find a stray pet, you can bring it to our clinic for a complimentary microchip scan. If the chip is registered, we will help contact the owner so the animal can be safely reunited.